ServiceNow
Principal Success Architect – Customer Outcomes | 2021 – Present
Executive advisor responsible for helping Fortune 100 companies accelerate their digital transformation and drive value for their organizations. Customers included Nike, PepsiCo, and Microsoft.
Phillips 66
Supervisor, IT Logistics – Digital IT Business Solutions – Refining & Midstream | 2018 – 2021
Key IT Leader and Product Manager responsible for the team managing IT systems partnering with Midstream Logistics organization and Midstream Financial Services to drive value for Philips 66. Responsible for managing projects over $12M/year. Managed a global team of 30+ employees & contractors as well as industry-leading vendors to deliver on projects and provide front-line support to the business.
Supervisor, Customer Support Technology & Operational Change Management | 2014 – 2018
IT Leader responsible for implementation and strategic direction for customer support technologies including ServiceNow and xMatters. Partnered with IT leadership to transform the way IT delivered services to the business through ServiceNow Platform utilization.
Applications Architect | 2013 – 2014
Led Application Services group in the adoption of new technologies and methodologies to provide more modern and user-friendly applications to the Phillips 66 business units to transform the way Phillips 66 Application Services provided applications to the business.
Marketing Lead Developer | 2011 – 2014
Led team of developers in supporting the US Marketing business, including successfully fending off denial of service attacks on public-facing marketing applications.
Additional Accomplishments:
- Led/Organized Global IT conference showcasing IT functions and offerings (2013, 2014, & 2016)
- Led/Organized Information Protection Week Conference to raise Cybersecurity awareness of the Phillips 66 organization (2016)
- Led/Organized Global IT Leadership Summit (2017)
- Created Productivity@Work group to educate Phillips 66 employees & contractors on how to be more productive. Currently, P@W is the primary educational vehicle for the digital end-user experience transformation at Phillips 66.
Two Miles Solutions
Owner/Software Developer | Full-time 2007 – 2011 / Part-time 2011 – Present
Partnered with small business owners to build software solutions that were built to last and built to change. Many of the solutions developed during the full-time portion of running Two Miles Solutions are still in active use today with little to no change needed. However, when changes are needed time to change is a fraction of other systems due to how the systems were built.
WTS Paradigm
Software Development Lead / Product Manager Centerpoint Order Entry System | 2005 – 2007
Led team of developers to partner with window and door manufacturing companies to build the industry-leading fenestration order entry system. Partnered with the two largest US window and door manufacturers to enhance the order entry software to meet the unique demands of the manufacturers.
Epic Systems Corporation
Lead Developer Medical Informatics | 2001 – 2005
Led a team of developers and medical doctors to provide critical decision support and smart ordering software built to alert medical providers or potential adverse treatments prescribed within the Ambulatory medical record software as well as guide the order entry process towards evidence-based treatment plans.
Arthur Andersen
Business Consultant | June 2001 – November 2001
Education
BS Mathematics & Computer Science with Religion Minor
3.89 GPA / 3.97 Major GPA
Additional Information
- Eagle Scout – Boy Scouts of America (1997)
- ITIL v.3 Foundations Certified (2015)
- AWS Certified Cloud Practitioner (2020)
- Certified Scrum Master (2021)
- Owasso Soccer Club – First Vice President (volunteer – former)
- Church on the Move – Tulsa Campus Couples Small Group Hub Leader